The Hip Shop

Be Hip Designer Wear

Please read our terms and conditions here so you understand how we operate and what we can do for you, our valued customer.

terms

Terms and Conditions

Welcome to the The Hip Shop website! This website is operated by Simon’es Boutique t/a The Hip Shop (Reg no: 2011/ 050045) and on behalf of its associated entities and/or franchisee’s.


Access and Use

You may only access parts of this website that are designated for unrestricted public access.

If we give you a password to access any part of this website, you must keep that password confidential and not disclose it to any other person.


Intellectual Property

The materials, images and content displayed on this website are the property of The Hip Shop and any applicable licensors and are protected by copyright, trade mark and other intellectual property laws. You may store, print and display the content supplied solely for your own personal use. You agree not to reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate any such material to any third party without the express prior written consent of The Hip Shop.


Buying online with The Hip Shop

To make a purchase from this website or to subscribe to this website you must be 18 years of age or over, or have obtained the consent of your parent or guardian if you are under 18 years of age, and be making purchases for personal use only. You must not make purchases for any commercial purpose. Purchases from this website can only be made using the online payment facilities on this website.

The Hip Shop reserves the right to refuse to fulfil or cancel any order; including those that it considers to be a bulk order, fraudulent, not for personal use or otherwise do not comply with these Terms.

When you place an order, you will receive an acknowledgement email confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. Acceptance of the order and completion of the sale will not occur until your payment has been received by us.

The Hip Shop reserves the right to withdraw any product from sale at any time without notice for any reason.


Pricing and Availability

The Hip Shop tries to ensure that all details, descriptions and prices which appear on this website are accurate, however errors may occur from time to time. If we discover an error or we are unable to fulfil the order we will attempt to contact you and cancel the order and you will receive a full refund in the form of the original payment method.

All products and offers shown in this website are subject to availability at the advertised price.  We cannot guarantee that your size and style will be in stock when you order from this website.

Dispatch times may vary according to availability and we take no responsibility for any delays in delivery.

The Hip shop takes full responsibility for products lost during shipping/courier process until received by client. If we discover an error we will attempt to contact you, make alternative arrangements to resend the product or cancel the order on your request and you will receive a full refund in the form of the original payment method.


Promotions and Offers

All The Hip Shop promotions and offers are for a limited time only and while stocks last.  The Hip Shop new reserves the right to terminate, suspend or modify the promotion or offer without notice.  All promotions and offers are non-transferable or redeemable for cash.


Complaints

If you have any queries or concerns regarding The Hip Shop or this website please contact our customer service team by email at info@thehipshop.co.za or phone us on 042 293 4078 for all South African residents or +27 42 293 4078 for residents of other countries.  Our customer service team is available Monday – Friday (9am – 5pm GMT + 2:00).

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